What action should be taken within 10 business days after a grievance is filed?

• A. A meeting to resolve the grievance must occur
• B. The grievance must be escalated to the Chief
• C. The grievant must leave the department
• D. The grievance should be dropped

Answer: (A)

The correct action within 10 business days after a grievance is filed is to hold a meeting to resolve the grievance. This process is vital because it allows both the grievant and the responsible parties an opportunity to discuss the issue at hand, clarify any misunderstandings, and work towards a resolution. Timely meetings are essential in grievance procedures to ensure that concerns are addressed efficiently and to promote a fair working environment. Engaging in dialogue within this timeframe reflects the commitment of the organization to resolve conflicts and maintain morale among employees.

The other choices do not align with the standard grievance procedures that prioritize resolution and communication. Escalating the grievance to a higher authority, while sometimes necessary, typically occurs if initial resolution efforts are unsuccessful, rather than as a first step. Requiring the grievant to leave the department or suggesting that the grievance be dropped outright does not promote a constructive approach to resolving workplace issues and undermines the grievance process established to protect employee rights.